Last Updated: October 19, 2026
Cedar Hill Pain and Rehab (“we,” “our,” or “us”) is committed to protecting the privacy and security of our patients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, cedarhillpain.com.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, date of birth, insurance details, and other information you provide when filling out forms on our website.
- Health Information: Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA), which you may provide through our New Patient Paperwork or other forms.
- Technical Information: IP address, browser type, operating system, and browsing behavior collected through cookies and similar technologies.
How We Use Your Information
We use the collected information for the following purposes:
- Treatment and Care Coordination: To provide you with medical services and coordinate your care.
- Payment Processing: To bill and collect payment for services rendered.
- Healthcare Operations: For administrative purposes, such as quality assessment and improvement activities.
- Communication: To respond to your inquiries, schedule appointments, and send you updates related to your care.
- Website Improvement: To analyze website usage and improve our online services.
Disclosure of Your Information
We may disclose your information in the following circumstances:
- With Your Consent: We may share your information with third parties if you have given us explicit permission to do so. This never includes text messaging opt-in data and consent, which we do not share with anyone (see Text Messaging below).
- For Treatment, Payment, and Healthcare Operations: As permitted by HIPAA, we may share your PHI with other healthcare providers, insurance companies, and business associates involved in your care.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Text Messaging (SMS)
When you provide your mobile phone number to Cedar Hill Pain and Rehab and agree to receive text messages, you give that consent directly to Cedar Hill Pain and Rehab. We use your number to send text messages related to your account and care, including appointment reminders, scheduling, billing and payment reminders, and updates related to your care. These messages are transactional and informational, not marketing. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or reply HELP for help. You can also call us at (972) 291-9165. See our Terms & Conditions for full SMS terms.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories of sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your Rights
Under HIPAA and applicable laws, you have the following rights regarding your PHI:
- Access: You can request copies of your health records.
- Amendment: You can request corrections to your health information.
- Restrictions: You can request restrictions on certain uses and disclosures of your information.
- Confidential Communications: You can request that we communicate with you through specific channels.
- Accounting of Disclosures: You can request a list of disclosures we have made of your PHI.
To exercise any of these rights, please contact us at:
Cedar Hill Pain and Rehab
716 N Highway 67, Suite 2
Cedar Hill, TX 75104
Phone: (972) 291-9165
Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. Our staff is trained in patient record privacy, and a designated privacy official enforces our privacy procedures.
Cookies and Tracking Technologies
Our website may use cookies to enhance user experience, analyze site usage, and assist in our marketing efforts. You can choose to accept or decline cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Cedar Hill Pain and Rehab
716 N Highway 67, Suite 2
Cedar Hill, TX 75104
Phone: (972) 291-9165